Customer Care

Order Information

How to find your order number:

Once your order is placed, please allow 15 minutes for an email confirmation with your order number. Your order number will appear in shipping emails and can also be found by visiting My Account. If you are still unable to locate your order number, please contact us at orderquestions@coach.com or 1-888-262-6224 and we'll do our best to help.


How to review your order history:

Are you searching for a past order? Visit My Account.