Customer Care

Virtual Shopping

Shop however you want.

You’re not limited to Visit our stores, or discover more ways to shop Coach from the comfort of home.

Schedule a virtual shopping appointment.

Contact your store to book a one-on-one for gifting guidance, styling advice, or to explore our latest arrivals. (And remember: you can schedule an in-store appointment, too.)


Need styling advice?

Text an in-store stylist at +1 810-888-0999. Monday - Friday 11am - 9pm EST. We’ll get back to you soon!

*Refunds for Apple Pay and Samsung Pay will be in the form of a merchandise card.