Customer Care


How do I repair my Coach bag?

All of our bags are crafted to last. We know that things happen, though, and sometimes bags need repair. The good news is: we have our very own Coach Repair Workshop staffed by expert craftspeople who love your bags as much as you do.

So, don’t ditch it, repair it—it’s another small thing we can do to keep bags out of landfill and reduce our impact on the planet.

To submit your bag or accessory for repair:

Bring your item into any Coach store for an assessment, and assistance in getting your item to our Coach Repair Workshop. You can find the store nearest to you here.